GM Certified collision repair

 
 
 
 
 
 
All reviews
 
 
  
Google
 
 
  
Yelp
 
 
  
Trustindex
 
 
 
 
 
 
 
 
 
Excellent4.9570 reviews
 
4.9
 
Excellent570 reviews
 
 
 
  
 
Excellent4.9526 reviews
 
4.9
 
Excellent526 reviews
 
 
 
  
 
Excellent4.543 reviews
 
4.5
 
Excellent43 reviews
 
 
 
  
 
Excellent5.01 reviews
 
5.0
 
Excellent1 reviews
 
 
 
  
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 YUAN LIANG 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience with Image Auto Body! Chris was sincere, honest and super helpful when I reached out about the scratches on my car. He took the time to gave me honest advice. It’s rare to meet people with such good hearts nowadays. Thank you, Chris! Highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Meagan Decker 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I took my truck here after a minor accident, and the experience was outstanding from start to finish. Their customer service is exceptional, and they walk you through every step of the repair process so you always know what's going on. They also go to bat with insurance companies to make sure repairs are completed to OEM standards rather than taking shortcuts. If your vehicle needs repairs, there isn't a better shop I would trust.
During a stressful time, Stanley helped keep me calm and appeared to be running the entire operation. While the staff handled the repairs, Stanley conducted morale checks, greeted customers, and monitored shop activity like a senior executive making his rounds. I can't confirm his official title, but based on the confidence he carries himself with, I'd assume he's somewhere between General Manager and CEO. Between the quality repairs, excellent communication, and Stanley's leadership, they turned what could have been a frustrating experience into a genuinely positive one. I highly recommend them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brandie Cabral 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They were quick to come out and replace the windshield on my Mercedes! Madison was super nice and explained the whole process and helped me navigate the insurance process. Jason was very professional and did a great job!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Debbie LaRoche 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Image was awesome!  They did super work on my Tahoe. All the people were friendly. I would recommend Image for your vehicle. Debbie L.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bradley Hickman 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm not a car guy. I don't know any mechanic. Chris and his employees really made me feel like I was being given the best service and not being taken advantage of. I hope anyone who reads this and has some issue with that car please give Image Auto Body a chance and give them a call. They were very professional, helpful and took care of everything I needed. I will 100% go back to them in the future and will recommend them to my friends and family. Thank you Image Auto Body.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brandon Lizana 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional and knowledgeable, explained everything they were doing and they did it in a timely manor. They did an amazing job on my truck and look forward to doing more business with them in the future.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Tanesia J. 
 
24 days ago
 
 
 Verified 
+1
On what seems to be the worst day of your life, Image Autobody makes the process of getting your damage vehicle fully repaired with the A1 experience and quality of work/care that they provide. We value them as a company and they treated my daughter as if she were their own going through having an accident for the first time. The service requested was immaculate and her car looked like nothing ever happened to it. They tended to all of our needs and her car was fixed so quick that there wasn't time to get a rental. Our experience was great and unforgettable and the value of their work is better than any other company I've seen. I recommend using them for all of your auto body needs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Clinton McPhan 
 
32 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I honestly can’t say enough good things about Image Auto Body. I brought them my basically brand-new car after an accident, and they helped me through way more than just the repair itself.

My insurance company came back with an estimate that was way lower than what was actually needed, and I had no idea how big of a difference there could be between what insurance wanted to pay and what it would really take to fix the car correctly. Image Auto Body broke everything down for me, explained what was missing, and showed me the different options I had instead of just telling me I was stuck with whatever insurance said.

What really stood out to me was how much they actually cared. When it felt like I was fighting my own insurance company during the appraisal process, they helped me understand what was going on, what steps I could take, and how to make sure I wasn’t getting shortchanged. They never made me feel like I was bothering them with questions, and they were always willing to explain things in a way that actually made sense.

The customer service was easily some of the best I’ve dealt with Chris and Jessica are the best! I never felt like I was just another problem in the shop. They really showed they cared about making sure my car was repaired the right way and that I understood how to protect myself throughout the process.

I’m really glad I ended up here, because without their help I probably would’ve just accepted the insurance estimate and had no idea how much was being left out. If you’re dealing with an accident and insurance is giving you a hard time, I’d definitely recommend Image Auto Body. They’ll actually take the time to help you understand what’s going on and make sure you’re being treated fairly.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jiyoung Hyun 
 
33 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience with Image Auto Body. They replaced the windshield on my Mercedes GLS and were very professional and helpful throughout the entire process. When I later had a concern about the windshield molding, Amanda and the team took the time to check it carefully, ordered a new molding.  I really appreciate their patience, communication, and excellent customer service. Highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sophie Andria 
 
38 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+2
I recently brought in my mercedes and had a great experience. Chris and his entire team were just so kind and helpful. I truly felt taken care of. And to my surprise, they did a complete detail of exterior and interior on them. I’m one for experience & details, they definitely went above and beyond. I’d highly recommend this company & would definitely bring my business back to them!! :)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 John Bernero 
 
39 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at Image Autobody make a stressful situation a breeze.  A professional team that does great work. So glad I found them - they are my go-to place for when things go bump. Love how they make the rental position so easy by having a Hertz representative on site.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 John H. 
 
76 days ago
 
 
 Verified 
Great experience! Super customer service and communication. Excellent work and very fast! PDR service superfast, in and out in about 20 minutes and truck looks great. Thanks a ton Chris. Definitely will use for any future needs.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Maria L. 
 
89 days ago
 
 
 Verified 
I couldn't be more satisfied with Image Autobody in Pflugerville. They have exceptional customer service, treating customers like family. My front bumper and front passenger fender came out absolutely top-notch and the attention to detail was outstanding. Chris and Paul were very helpful with the paper work  and helping me understand my insurance. It was less expense than I thought it would be. They did everything possible for me.  I did not have to worry about anything. Jessica and the secretary even helped me pay my bill. Everyone was so kind and helpful. I can't say enough good things about them.  I would sure recommend anyone to Image Autobody. Maria Luna
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Chandra E. 
 
98 days ago
 
 
 Verified 
Image has completed several projects on my vehicle and each time they have done spectacular work.  They explained what they did and addressed any concern.  They were patient with me even during my indecisiveness.  The entire crew is outstanding.  I will go back to them if needed and would recommend Image every time.  Good Christian establishment and environment.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Cameron J. 
 
123 days ago
 
 
 Verified 
+1
I can't say enough great things about Image Autobody! From the moment you walk in, they make you feel like part of the family. Everyone is friendly, welcoming, and genuinely cares about their customers. Their professionalism and attention to detail are second to none, and the quality of their work is outstanding. My vehicle looked amazing when it was finished, and they kept me informed throughout the entire process. The owners are incredible people who truly take pride in their business and treat every customer with honesty and respect. If you're looking for an auto body shop you can trust, I highly recommend Image Autobody!
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Brandie C. 
 
174 days ago
 
 
 Verified 
Chris and his staff were amazing from the moment I walked in for my estimate to the final details when I picked my car up after the repairs. 
They handled everything for me. I love that they are a family owned business.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Christine I. 
 
209 days ago
 
 
 Verified 
Image Auto Body outdid themselves today.  Chris, Shannon, Jessica and Omar, thank you for your service and support with my car today!  Loved hanging out with Mr. Stanley, the office pup.  Highly recommend bringing your vehicle if you value honesty, excellent service and want to leave with your car fully taken care of.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Brent M. 
 
229 days ago
 
 
 Verified 
Chris and everybody at image was professional, detailed, friendly , and my overall experience was phenomenal ! I recommend Image Auto Body for any repairs and modifications you would like to make to your vehicles.
  
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Dee Bagby 
 
248 days ago
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
Excellent
They were well knowledged very courteous worked on time. The Paint job was fabulous and I would recommend them to any and everyone.

Dee Bagby
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Andrew T. 
 
362 days ago
 
 
 Verified 
Hands down the best auto body shop I've ever dealt with. My f150 came back looking better than the day I bought it.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Daniel M. 
 
378 days ago
 
 
 Verified 
+0
Bad crash back in February on bumper, Image auto fixed it up like nothing ever happened! And they were quick about it too! High quality shop in pflugerville.