Honda Certified collision repair

 
 
 
 
 
 
All reviews
 
 
  
Google
 
 
  
Yelp
 
 
  
Trustindex
 
 
 
 
 
 
 
 
 
Excellent4.9576 reviews
 
4.9
 
Excellent576 reviews
 
 
 
  
 
Excellent4.9530 reviews
 
4.9
 
Excellent530 reviews
 
 
 
  
 
Excellent4.545 reviews
 
4.5
 
Excellent45 reviews
 
 
 
  
 
Excellent5.01 reviews
 
5.0
 
Excellent1 reviews
 
 
 
  
 
 
 
 
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Jaime C. 
 
2 days ago
 
 
 Verified 
I can't thank Alisha Barfield with Hertz, Chris Haywood, and the Image Auto Body team enough for everything they did for me after my car accident.

Dealing with the Allstate claims process was stressful, and I felt overwhelmed trying to figure out what to do next. Alisha took the time to explain my options, walk me through the steps, and help me understand what documentation I needed to request reimbursement for my rental expenses. She communicated clearly, checked in on me, and made sure I could reach her if I needed anything.

What meant the most was that they treated me like family. Chris and the team made me feel welcomed and supported, and I never felt like I was bothering anyone by asking questions. They made me feel like my situation mattered and that I had people in my corner.

They truly went above and beyond, and I wanted others to know how much their kindness and help meant to me. If you're looking for people who take the time to care about their customers, I can personally speak to how well they treated me. Thank you, Alisha, Chris, and the entire team!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Matt Swanson 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great experience and staff. Awesome process start to finish. A+
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Antonette Pawlik 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Super helpful with both my car repair and dealing with my insurance company for a rental. Always friendly and informative. Thanks!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Banff H 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I was referred to this shop after an accident, and I’m so glad I found them. I’d already visited several body shops, and the quotes were higher simply because my car was a BMW X7. This team restored it to its pre-accident condition without charging me anything beyond what my insurance covered.

What impressed me most was how easy they made the whole process. Dealing with insurance and figuring out a rental car can be stressful, but they walked me through my options and spoke directly with my insurance adjuster. Their experience really showed, and I didn’t have to spend my time chasing down answers.

Unfortunately, I needed them again that same year after a hit-and-run in a parking lot. Both times, the repairs were flawless, and everyone I dealt with was kind and helpful. I’m grateful for the care they took with my car and how much stress they took off my plate. I’d highly recommend them and would absolutely go back if I ever need body work again.

Written by Hosung and Tina Hwang.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Margaret Stivers 
 
10 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My car looks brand new! Thank you to the excellent staff at Image Auto Body for working with great care and speed to get my car back to me.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 YUAN LIANG 
 
17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience with Image Auto Body! Chris was sincere, honest and super helpful when I reached out about the scratches on my car. He took the time to gave me honest advice. It’s rare to meet people with such good hearts nowadays. Thank you, Chris! Highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Meagan Decker 
 
18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I took my truck here after a minor accident, and the experience was outstanding from start to finish. Their customer service is exceptional, and they walk you through every step of the repair process so you always know what's going on. They also go to bat with insurance companies to make sure repairs are completed to OEM standards rather than taking shortcuts. If your vehicle needs repairs, there isn't a better shop I would trust.
During a stressful time, Stanley helped keep me calm and appeared to be running the entire operation. While the staff handled the repairs, Stanley conducted morale checks, greeted customers, and monitored shop activity like a senior executive making his rounds. I can't confirm his official title, but based on the confidence he carries himself with, I'd assume he's somewhere between General Manager and CEO. Between the quality repairs, excellent communication, and Stanley's leadership, they turned what could have been a frustrating experience into a genuinely positive one. I highly recommend them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brandie Cabral 
 
18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They were quick to come out and replace the windshield on my Mercedes! Madison was super nice and explained the whole process and helped me navigate the insurance process. Jason was very professional and did a great job!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Debbie LaRoche 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Image was awesome!  They did super work on my Tahoe. All the people were friendly. I would recommend Image for your vehicle. Debbie L.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bradley Hickman 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm not a car guy. I don't know any mechanic. Chris and his employees really made me feel like I was being given the best service and not being taken advantage of. I hope anyone who reads this and has some issue with that car please give Image Auto Body a chance and give them a call. They were very professional, helpful and took care of everything I needed. I will 100% go back to them in the future and will recommend them to my friends and family. Thank you Image Auto Body.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brandon Lizana 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional and knowledgeable, explained everything they were doing and they did it in a timely manor. They did an amazing job on my truck and look forward to doing more business with them in the future.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Tanesia J. 
 
38 days ago
 
 
 Verified 
+1
On what seems to be the worst day of your life, Image Autobody makes the process of getting your damage vehicle fully repaired with the A1 experience and quality of work/care that they provide. We value them as a company and they treated my daughter as if she were their own going through having an accident for the first time. The service requested was immaculate and her car looked like nothing ever happened to it. They tended to all of our needs and her car was fixed so quick that there wasn't time to get a rental. Our experience was great and unforgettable and the value of their work is better than any other company I've seen. I recommend using them for all of your auto body needs.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 John H. 
 
90 days ago
 
 
 Verified 
Great experience! Super customer service and communication. Excellent work and very fast! PDR service superfast, in and out in about 20 minutes and truck looks great. Thanks a ton Chris. Definitely will use for any future needs.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Maria L. 
 
103 days ago
 
 
 Verified 
I couldn't be more satisfied with Image Autobody in Pflugerville. They have exceptional customer service, treating customers like family. My front bumper and front passenger fender came out absolutely top-notch and the attention to detail was outstanding. Chris and Paul were very helpful with the paper work  and helping me understand my insurance. It was less expense than I thought it would be. They did everything possible for me.  I did not have to worry about anything. Jessica and the secretary even helped me pay my bill. Everyone was so kind and helpful. I can't say enough good things about them.  I would sure recommend anyone to Image Autobody. Maria Luna
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Chandra E. 
 
112 days ago
 
 
 Verified 
Image has completed several projects on my vehicle and each time they have done spectacular work.  They explained what they did and addressed any concern.  They were patient with me even during my indecisiveness.  The entire crew is outstanding.  I will go back to them if needed and would recommend Image every time.  Good Christian establishment and environment.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Cameron J. 
 
137 days ago
 
 
 Verified 
+1
I can't say enough great things about Image Autobody! From the moment you walk in, they make you feel like part of the family. Everyone is friendly, welcoming, and genuinely cares about their customers. Their professionalism and attention to detail are second to none, and the quality of their work is outstanding. My vehicle looked amazing when it was finished, and they kept me informed throughout the entire process. The owners are incredible people who truly take pride in their business and treat every customer with honesty and respect. If you're looking for an auto body shop you can trust, I highly recommend Image Autobody!
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Brandie C. 
 
188 days ago
 
 
 Verified 
Chris and his staff were amazing from the moment I walked in for my estimate to the final details when I picked my car up after the repairs. 
They handled everything for me. I love that they are a family owned business.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Christine I. 
 
223 days ago
 
 
 Verified 
Image Auto Body outdid themselves today.  Chris, Shannon, Jessica and Omar, thank you for your service and support with my car today!  Loved hanging out with Mr. Stanley, the office pup.  Highly recommend bringing your vehicle if you value honesty, excellent service and want to leave with your car fully taken care of.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Brent M. 
 
243 days ago
 
 
 Verified 
Chris and everybody at image was professional, detailed, friendly , and my overall experience was phenomenal ! I recommend Image Auto Body for any repairs and modifications you would like to make to your vehicles.
  
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Dee Bagby 
 
262 days ago
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
Excellent
They were well knowledged very courteous worked on time. The Paint job was fabulous and I would recommend them to any and everyone.

Dee Bagby
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Andrew T. 
 
376 days ago
 
 
 Verified 
Hands down the best auto body shop I've ever dealt with. My f150 came back looking better than the day I bought it.