Georgetown Autobody & Collision Repair

  
 
 
 
  Excellent rating  
 Based on 570 reviews 
 
 
  
  
 
 
 
 
 
 
  
I had a great experience with Image Auto Body! Chris was sincere, honest and super helpful when I reached out about the scratches on my car. He took the time to gave me honest advice. It’s rare to meet people with such good hearts nowadays. Thank you, Chris! Highly recommend!
  
 
  
 
 
 YUAN LIANG 
 
2 days ago
 
 
 
 
 
 
  
I took my truck here after a minor accident, and the experience was outstanding from start to finish. Their customer service is exceptional, and they walk you through every step of the repair process so you always know what's going on. They also go to bat with insurance companies to make sure repairs are completed to OEM standards rather than taking shortcuts. If your vehicle needs repairs, there isn't a better shop I would trust.
During a stressful time, Stanley helped keep me calm and appeared to be running the entire operation. While the staff handled the repairs, Stanley conducted morale checks, greeted customers, and monitored shop activity like a senior executive making his rounds. I can't confirm his official title, but based on the confidence he carries himself with, I'd assume he's somewhere between General Manager and CEO. Between the quality repairs, excellent communication, and Stanley's leadership, they turned what could have been a frustrating experience into a genuinely positive one. I highly recommend them.
  
 
  
 
 
 Meagan Decker 
 
3 days ago
 
 
 
 
 
 
  
They were quick to come out and replace the windshield on my Mercedes! Madison was super nice and explained the whole process and helped me navigate the insurance process. Jason was very professional and did a great job!
  
 
  
 
 
 Brandie Cabral 
 
3 days ago
 
 
 
 
 
 
  
Image was awesome!  They did super work on my Tahoe. All the people were friendly. I would recommend Image for your vehicle. Debbie L.
  
 
  
 
 
 Debbie LaRoche 
 
5 days ago
 
 
 
 
 
 
  
I'm not a car guy. I don't know any mechanic. Chris and his employees really made me feel like I was being given the best service and not being taken advantage of. I hope anyone who reads this and has some issue with that car please give Image Auto Body a chance and give them a call. They were very professional, helpful and took care of everything I needed. I will 100% go back to them in the future and will recommend them to my friends and family. Thank you Image Auto Body.
  
 
  
 
 
 Bradley Hickman 
 
6 days ago
 
 
 
 
 
 
  
Very professional and knowledgeable, explained everything they were doing and they did it in a timely manor. They did an amazing job on my truck and look forward to doing more business with them in the future.
  
 
  
 
 
 Brandon Lizana 
 
6 days ago
 
 
 
 
 
 
  
+1
On what seems to be the worst day of your life, Image Autobody makes the process of getting your damage vehicle fully repaired with the A1 experience and quality of work/care that they provide. We value them as a company and they treated my daughter as if she were their own going through having an accident for the first time. The service requested was immaculate and her car looked like nothing ever happened to it. They tended to all of our needs and her car was fixed so quick that there wasn't time to get a rental. Our experience was great and unforgettable and the value of their work is better than any other company I've seen. I recommend using them for all of your auto body needs.
  
 
  
 
 
 Tanesia J. 
 
23 days ago
 
 
 
 
 
 
  
I honestly can’t say enough good things about Image Auto Body. I brought them my basically brand-new car after an accident, and they helped me through way more than just the repair itself.

My insurance company came back with an estimate that was way lower than what was actually needed, and I had no idea how big of a difference there could be between what insurance wanted to pay and what it would really take to fix the car correctly. Image Auto Body broke everything down for me, explained what was missing, and showed me the different options I had instead of just telling me I was stuck with whatever insurance said.

What really stood out to me was how much they actually cared. When it felt like I was fighting my own insurance company during the appraisal process, they helped me understand what was going on, what steps I could take, and how to make sure I wasn’t getting shortchanged. They never made me feel like I was bothering them with questions, and they were always willing to explain things in a way that actually made sense.

The customer service was easily some of the best I’ve dealt with Chris and Jessica are the best! I never felt like I was just another problem in the shop. They really showed they cared about making sure my car was repaired the right way and that I understood how to protect myself throughout the process.

I’m really glad I ended up here, because without their help I probably would’ve just accepted the insurance estimate and had no idea how much was being left out. If you’re dealing with an accident and insurance is giving you a hard time, I’d definitely recommend Image Auto Body. They’ll actually take the time to help you understand what’s going on and make sure you’re being treated fairly.
  
 
  
 
 
 Clinton McPhan 
 
31 days ago
 
 
 
 
 
 
  
I had a great experience with Image Auto Body. They replaced the windshield on my Mercedes GLS and were very professional and helpful throughout the entire process. When I later had a concern about the windshield molding, Amanda and the team took the time to check it carefully, ordered a new molding.  I really appreciate their patience, communication, and excellent customer service. Highly recommend!
  
 
  
 
 
 Jiyoung Hyun 
 
32 days ago
 
 
 
 
 
 
  
+2
I recently brought in my mercedes and had a great experience. Chris and his entire team were just so kind and helpful. I truly felt taken care of. And to my surprise, they did a complete detail of exterior and interior on them. I’m one for experience & details, they definitely went above and beyond. I’d highly recommend this company & would definitely bring my business back to them!! :)
  
 
  
 
 
 Sophie Andria 
 
37 days ago